Contact Us
We're here to make your Juneau dreams come true.
Whether you are still deciding which adventure fits your trip or have a last-minute question before heading out, our local guides are ready to help.
For urgent questions, call. Typical email response within 1 business day.
Browse the Full FAQ
Answers to our most common tour questions in one place.
Booking Information
How to reserve, what to pack, and our cancellation policy.
Cruise Shore Excursions
Arriving by cruise ship? Browse our available Cruise Shore Excursions.
Custom & Private Tours
Looking for a private group or custom itinerary? Start here.
Can we answer your question here first?
Most Common Questions answerd here.
Can't find what you're looking for? See ALL the FAQs
Tour Inquiries
907-586-8231
Call or text Mon-Sat, 7 AM to 7 PM AKST
Email Support
We try to answer emails within 1 business day
Best times to reach us
- Morning: 8:00 AM – 10:00 AM
- Afternoon: 2:00 PM – 4:00 PM
- Quickest response: Via SMS/Text
- Off-season: Emails checked daily
Send us a message
Not urgent? Drop us a note and we will get back to you within 1 business day.
Looking for a custom or private tour?
Private group adventures, custom itineraries, and corporate experiences have a separate inquiry process. Our team will work with you directly to build the perfect Alaska experience.

